Thank you for purchasing our services at onlinesalaah.com. We value your trust and assure you that we will provide the fastest and quality service every time. Being our customer, while you buy our product or service, you agree to our terms and conditions as below:
Under normal business conditions, OnlineSalaah will ensure that you get the delivery of all services within the stipulated time period communicated through our executive or portal.
We provide Expert Assisted services online to individuals and businesses. We do not encourage or allow any in-person visits by any of its experts or executive to the customer’s location for any of the services delivered.
OnlineSalaah has mentioned the prices of all the services delivered through its portal. However, at any point of time or so, OnlineSalaah reserves the right to change the price of any of these services.
In case of any change in government fee after the purchase of a plan, the customer is liable to pay the difference in government fee along with the plan amount.
OnlineSalaah offers special discounts on its services from time to time. However, these offers can be availed through discount codes shared with customers from time to time.
At all times, Online Salaah tries to maintain a cordial business relationship with all its customers and clients. However, if any of the customers behave extremely unreasonable or rude with Online Salaah staff or its experts, Online Salaah reserves the right to cancel any or all order of that customer and terminate the agreement with the customer. And In such event of cancellation, the customer will forfeit any right of refund for the payment made to Online Salaah.
If a plan is purchased by the client but is not reachable for 30 days from the date of purchase, OnlineSalaah reserves the right to cancel the order of that client and in that event of cancellation, the customer will forfeit any payment made to OnlineSalaah.
In situations where the customer has already purchased a plan in advance, OnlineSalaah team will contact the customer for the fulfillment of the order within a reasonable timeframe before the expiry of plan or deadlines. Customer shall cooperate with OnlineSalaah in such case to help us deliver the services in a timely manner.
In situations where the service needs to be delivered before a predefined deadline (Eg. Tax filing, Appeals and Other Compliances), Online Salaah will clarify the estimated time required for the fulfilment of the service to the customer. Customer is thus expected to cooperate with OnlineSalaah to enable us to deliver the services at that time frame. In case of any such delay in order fulfilment, OnlineSalaah shall not bear the cost of any interest or penalty that may be imposed on customers by other parties.
OnineSalaah is governed by the laws of the country. OnineSalaah will carry out its business in good faith with complete transparency. OnineSalaah reserves the right to refuse any order that it cannot deem to fulfil within the legal and regulatory framework of the country.